Terms & Conditions
Our Commitment to each other.
The following information is provided to support the terms and conditions of any verbal contract agreed during consultation between us, “Top Nosh Cakes” and you, “our customer”. During the initial consultation, and prior to accepting your instruction & deposit we will have discussed with you and advised you of the details of our services, our promise and commitment to you, advised you of payments terms and conditions, and will have also informed you of the necessary steps we undertake to progress our research, our development and the design stages towards making your cake, thus asking you for a first initial payment on account in the form of a deposit to cover some costs incurred by Top Nosh Cake.
Please note, at Top Nosh Cakes we offer a complete design service, therefore we do not accept customers own decorative items to put on any of our cakes, this includes toppers. We do not copy other cake makers work and we will not quote based on or for third party cake images. We do not allow the photographing of our sketches or our final drawings, all images remain the sole property of Top Nosh Cakes and all images including cake designs and drawings remain protected under copyrights.
On receiving a deposit payment from you, “our customer” we, “Top Nosh Cakes” agree to accept your instruction to commence work immediately on research, designing and creating the ideas, sketches and drawings for making your cake. Top Nosh Cakes agree to reserve and allocate advance future dates necessary for further consultation to discuss the ideas we have created from our research, design and for providing cake samples. Top Nosh Cakes will agree to preserve in advance the wedding date and days necessary to create your cake. Therefore cancelling the contract by you the customer will incur costs that we will seek to recover and you will not be entitled to any return of deposit.
The deposit secures Top Nosh cakes as your cake maker. Please note, deposits are non transferable between services and or dates, you cannot cancel an order unless you pay any losses and costs we suffer because of the cancellation. In certain circumstances, you may be liable for the entire contract price or budget as agreed during your consultation.